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In-Person Convention Registration

Our top priority remains the health and safety of our attendees, speakers and staff. By adhering to COVID-19 safety guidelines established by the Centers for Disease Control and Prevention and local health authorities we aim to create a safe, welcoming environment for all in-person attendees. Review CREW Network's waiver of liability and indemnity related to COVID-19.

In light of the rising number of COVID-19 cases globally, we are requiring all registered attendees, speakers and CREW Network staff to provide proof of vaccination or a negative COVID test, taken within 72 hours of arrival at The Mirage, to participate in the convention. CREW Network will follow CDC guidelines and attendees will be required to follow mask mandates. Proof of vaccination methods and testing details are provided on the COVID-19 protocol page.

COVID-19 Protocol Details

Registration is available until Sept. 19



Convention Registration

$1,050 USD (early rate)
$1,150 USD (after 8/20)
Member - Undergraduate Student
$75 USD
$2,300 USD (early rate)
$2,450 USD (after 8/20)


Optional Activities

Fall Leadership Summit
$250 USD (member) / $500 USD (nonmember)
Peer Exchange Sessions
$50 USD (two peer exchange session limit)
Foundation Fundraiser
$300 USD


Learning Excursions

Insider's Tour: Viva Las Vegas
$135 USD
Summerlin: Master Planned and In-Demand
$65 USD
AREA15: The Evolution of Retail
$65 USD
Tropical Distribution Center: Amazon and Sephora
$55 USD
Downtown Las Vegas: Then and Now
$55 USD
Resorts World Las Vegas
$55 USD
View Full Schedule



What is included in my registration fee?

  • Access to eight networking sessions
  • Four general sessions
  • Breakout sessions, mega sessions and conversation corners
  • Access to Netwalk/Netrun and Yoga sessions
  • Heavy hors d’oeuvres and two bar beverages at the Marketplace and Welcome Reception
  • Continental breakfast on Wednesday and Thursday
  • Plated lunch on Wednesday and Thursday
  • Complimentary Wi-Fi in meeting spaces

Is there a room block at the venue?

The 2021 CREW Network Convention is being held at The Mirage located at 3400 Las Vegas Blvd, Las Vegas, NV, 89109, USA. CREW Network has contracted a limited number of hotel rooms at a group rate of $127 + 13.38% tax (single or double) USD per night (Monday - Thursday), and a reduced daily resort fee of $32 per night plus tax. The discounted rate will be offered until 5 p.m. (EDT) on Sept. 20, or until the room block has been filled, whichever occurs first.

Convention registration is required to make a hotel room reservation

To ensure that every attendee has an opportunity to reserve a room and to minimize attrition costs, you must be registered for the event in order to make a hotel room reservation in our room block. Once you register for the CREW Network Convention, you will receive a link to The Mirage online reservation service in your confirmation email from CREW Network.

The hotel rooming list will be monitored by CREW Network to make sure only registrants are holding rooms. Any room reservations within the CREW Network room block unaccompanied by a registration may be subject to cancellation. We appreciate your support of CREW Network's negotiated rates and your understanding of our hotel room block obligations.

Need assistance booking your room at The Mirage?


Does CREW Network offer hotel bookings, airport transportation or other similar services?

No. Be aware of unauthorized vendors. CREW Network will never contact you to offer hotel bookings, airport transportation or other similar services. Please be aware of scams where someone calls or emails acting as a lodging coordinator or travel partner. All hotel reservations are to be made directly via the meeting registration link we send you or post on our website, or by contacting a member of the CREW Network staff. If you have questions about any unauthorized solicitation, please contact our staff at +1 (785) 832-1808 or email for assistance.

What is the refund policy?

Convention Registration

  • Cancellation deadline is Sept. 8: all cancellations are subject to a $150 USD administrative fee and must be submitted to CREW Network in writing by Sept. 8. After Sept. 8 registrants not able to attend in person will be moved to the virtual event so they can participate virtually or listen to post-event recordings at their convenience. No refund or credit for the fee difference will be provided. Please send requests by email to
  • Switch to virtual deadline is Sept. 8: registrants requesting to switch to the virtual format will receive a refund of the difference in the main registration fee if submitted to CREW Network in writing by Sept. 8. After Sept. 8 no refund or credit for the fee difference will be provided. Please send requests by email to

After Sept. 8 registrants not able to attend in person can be moved to the virtual format so they can participate virtually or listen to post-event recordings at their convenience. No refund or credit for the fee difference will be provided. Please send requests by email to

Optional Activities
Optional activity fees are nonrefundable unless the activity is canceled by CREW Network. A minimum number of participants is required for some activities to operate and other external factors may also contribute to the cancellation of an activity. If desired, registrants can sell/trade unwanted optional activity purchases to other attendees. Registrants can coordinate prior to the event using CREWbiz or the CREW Network app to sell/trade onsite. During the convention a bulletin board will be placed near onsite registration for this purpose. Selling is not facilitated by CREW Network staff and is the responsibility of the individual.

Substitutions are allowed for the program in its entirety but are not permitted for individual sessions. Substitutions may be requested via email until Sept. 19 at The substitute must agree to the terms of attending in person and will be required to sign a waiver onsite. If applicable, differences in registration rates (member/nonmember) must be paid prior to or at the event.

What is the recommended attire?

Business casual attire is recommended. Session rooms are often cool, and attendees are advised to dress in layers. Comfortable walking shoes are recommended for learning excursions. Glitz, glamour and gold is encouraged for the CREW Network Foundation fundraising event.

What is the attendee list and photography policy?

By registering for this event, you are giving CREW Network permission to include your name, employer and CREW Network chapter affiliation (if applicable) on attendee lists. Please note that CREW Network does not sell attendee contact information to any third party. In addition, by virtue of attending the event, CREW Network has permission to use any photos, videos, or images captured onsite for future promotional purposes. Due to privacy regulations, if you are a resident of the UK or EU and would not like to be photographed, please contact Laura Lewis at

Can I download an attendee list?

No. CREW Network is responsible for the privacy of personal data for our members, and this is a priority for our organization. To protect our attendees and prevent the distribution of contact information for bulk emails and electronic spamming, CREW Network does not allow the attendee list to be downloaded. CREW Network members may access full contact information via CREWbiz by clicking on the name of any member attendee in the published attendee list. Registrants can also connect via the event within the CREW Network app.

My chapter has given me a scholarship to pay for the registration. How do I use it?

Your chapter will need to submit payment for your registration, or they may expect you to register and request reimbursement. Please check with the appropriate chapter/company contact to confirm this process.

I need to register multiple people. Do I have to do them individually?

No. Online registration allows for up to 15 people to be registered in one transaction. Follow the prompts to select the first person's fees, answer the required questions and you will see an "Add Registrant" button which can be clicked to select from existing records in the CREW Network database or to add a record to the CREW Network database. Select the appropriate registration fees and sessions, answer questions and either continue adding more individuals or go to the checkout to pay.

View tutorial video

When one individual registers multiple people, the individual is agreeing to the terms on behalf of all individuals they are registering. The Individual must share and obtain agreement to the information stated in the waiver prior to submitting registrations for others. Review CREW Network's waiver of liability and indemnity related to COVID-19.

I want to register but I don't know my password. Should I create a new record?

No. First try the forgot password tool and enter in any email addresses you might have used previously to see if you have an existing account. Login instructions will be emailed to that account if you have a record. If there is no existing account, you should follow the prompts to create a new account.

I know I have an account but the email is old and I cannot access it. Who can help me?

Call the CREW Network global headquarters at +1 (785) 832-1808 or email for assistance.

I registered but I cannot find my receipt. Can I access it online?

Yes! Download and print your CREW receipts via your account page under My Account > Invoices & Receipts > Closed Invoices.

Who do I contact for special accommodations?

If you require special accommodations (hearing/visually impaired, etc.) to fully participate, please email a written description of your needs to

CREW Network, 1201 Wakarusa Dr Ste D, Lawrence, KS 66049 USA
Toll-free: +1 (888) 866-CREW | Direct: (785) 832-1808 | Fax: (785) 832-1551

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